Support · First to answerSol

The support hire who never guesses, for £79 a month.

Sol answers from your documentation and your past tickets, in your Discord, Slack or inbox. When she doesn't know, she says so, opens a ticket and brings a human in.

What Sol can reach in your account
Your docs and knowledge base
Ticket history · read
Refund and account changes · with approval
Payments · never
Secrets used, never seen
HELPDESK_TOKENRESEND_KEY

A real week with Sol

Drawn from our own logs, names removed
Mon

Forty-one questions answered from the docs. Three she could not, escalated with the context attached.

No approval needed
Tue

A customer reported a login bug. Sol reproduced it, wrote it up, and handed it to Heimdall.

Escalated
Wed

Spotted the same question five times. Drafted a new docs page for you to approve.

Draft awaiting the owner
Thu

A refund request. Sol gathered the order details and put the decision in front of you.

Approved by the owner, 10:30
Fri

Weekly digest: top questions, response times, what the docs are missing.

Posted to #support
Why you can give Sol the keys

She says "I don't know" out loud.

Approval cards

Anything that spends, changes or deletes is a button only a named owner can press.

Vault, not prompts

Tokens are fetched by the tool at the moment of use. The model never reads a value.

Own workspace

One isolated workspace per customer with its own limits. Nothing is shared.

Audit you can export

Every job, approval and secret name used, downloadable any time.

Talks to you in
DiscordSlackEmailWeb chat
Works with
Your docsGitHub issuesLinearResendStripe · read

£79 a month. Trained on your docs in an afternoon.

Every answer cites its source. Every miss becomes a docs improvement.