Support agent · First to answerSol

The support hire who never guesses. Says "I don't know" out loud.

Sol answers from your documentation and your past tickets, in your Discord, Slack or inbox. When she doesn't know, she says so, opens a ticket and brings a human in.

First month, we set it up with you. Not useful by day 30, full refund. Cancel any time.
A real exchange with Sol
Customer14:21
I can't log in after changing my email, it says invalid token
Sol14:21
That happens when the old verification link is used after an email change. I've sent a fresh link to your new address. It works for 30 minutes.
Sol14:22
If it still fails, reply here and I'll open a ticket with the details already attached.
Approval neededEscalate to Heimdall: 3 customers hit this today, looks like a bug
ApproveNot now

A real week with Sol

Drawn from our own logs, names removed
Mon

Forty-one questions answered from the docs. Three she could not, escalated with the context attached.

No approval needed
Tue

A customer reported a login bug. Sol reproduced it, wrote it up, and handed it to Heimdall.

Escalated
Wed

Spotted the same question five times. Drafted a new docs page for you to approve.

Draft awaiting the owner
Thu

A refund request. Sol gathered the order details and put the decision in front of you.

Approved by the owner, 10:30
Fri

Weekly digest: top questions, response times, what the docs are missing.

Posted to #support

What Sol can reach, and never can

In your account
Your docs and knowledge base
Ticket history · read
Refund and account changes · with approval
Payments · never
Secrets used, never seen
HELPDESK_TOKENRESEND_KEY
Talks to you in
DiscordSlackEmailWeb chat
Works with
Your docsGitHub issuesLinearResendStripe · read

The questions people ask first

What if it breaks something?

It can't act on its own. Restart, deploy, spend, delete: each is an approval card a named owner presses. Read-only things, like diagnosing a slow server or reading your search terms, need no approval, and every action is logged.

Who sees my data and my keys?

Your tokens live in a vault, by name. The tool fetches a value at the moment of use; the model never reads it, so it never lands in a prompt, a transcript or a memory. Your workspace is isolated from every other customer, hosted in the EU.

What does it cost me in tokens?

You bring your own Anthropic key with a monthly cap you set. A typical single agent uses £15 to £40 of tokens a month; the team about £60. You see every token in Anthropic's console.

Do I need to be technical?

No. You talk to the agents in Slack, Discord or Teams. We set up the first one with you on a call, in an afternoon.

What it can't do yet

Sol needs your docs before she's useful. Slack and Teams arrive after Discord. There is no web dashboard until October, so approvals happen in your channel. And none of the agents will ever move money.

£79 a month. Your Anthropic key. Cancel any time.

Or take the team of four for £199 and Sol arrives with colleagues who already know each other.

Start small£49 / month

Tilde, chief of staff. Standups, chasing, the Friday digest. Read-only: the safest first hire.

  • Reads every channel, changes nothing
  • Daily standup, Friday digest
  • Your key, your cap
Hire Tilde
The team£199 / month

Heimdall, Gro, Sol and Tilde. One workspace, one vault, one approval feed.

  • All four agents, they already know each other
  • Approvals from Slack, Discord or Teams
  • Audit export any time
Hire the team
One agent£79 / month

Heimdall, Gro or Sol on their own. Add the rest later.

  • Pick the job that hurts most
  • Same vault and approval cards
  • Upgrade to the team any month
Hire one agent
Our promiseFirst month, we set it up with you. Not useful by day 30, full refund. Cancel any time.

Founding prices for the first twenty-five customers. Plus your own Anthropic tokens: a single agent typically £15 to £40 a month, the team about £60, capped by you.

Founding customers

We set Sol up with you.

One call, an afternoon of setup, thirty days with us in your channel. A human replies the same working day.

First month, we set it up with you. Not useful by day 30, full refund. Cancel any time.

JDJames Dettmer, founder of Kamobo Ltd. I run Kamobo, GrassrootsDNA and Olsie itself on this team, every day. You'll get me on the setup call.

Prefer email? hello@kamobo.co.uk

Three fields. Everything else on the call. No newsletter, no list.